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WAPI keeps your products in a warehouse in Asturias, in the north of Spain. We pack your orders and ship them across the country with 7 couriers, and every one of them accepts cash on delivery.
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Spain
domestic
| Delivery option | When your buyer receives the parcel |
|---|---|
| Next day by 14:00 | Next working day, before 14:00 |
| Next day by 19:00 | Next working day, before 19:00 |
| 24 hours | Within 24 hours |
| 48 or 72 hours | Within 2 to 3 working days |
| Market | Delivery time | Customs clearance |
|---|---|---|
| Portugal | 48 hours | Not needed |
| France | 48 to 72 hours | Not needed |
| Andorra | 48 to 72 hours | Needed |
| Canary Islands | 48 to 72 hours | Needed |
Cash on delivery (contra reembolso) is still a very common way to pay in Spain. It helps buyers trust a brand they don’t know yet. All 7 of our Spanish couriers accept it, so you can offer this option across mainland Spain. Here is how the process works.
The buyer picks cash on delivery in your store or on a marketplace.
The parcel leaves the Asturias warehouse and the courier takes payment at the door.
The courier sends the cash to WAPI within 3 to 5 days. We check it order by order.
You get a weekly payout in EUR and a report you can check. See the full COD service.
You choose the speed. From the warehouse in Asturias we ship next working day by 14:00, next working day by 19:00, in 24 hours, or in 48 to 72 hours. Delivery time is counted from 20:00 Spanish time, and orders that reach us before 17:30 leave the same working day.
Yes. All 7 couriers we work with in Spain accept cash on delivery, so you can offer it across mainland Spain. The courier takes the payment, the money reaches WAPI in 3 to 5 days, and you get a weekly payout in EUR with a report you can check.
Supplements, cosmetics, pet supplies, electronics and everyday consumer goods, plus many other categories. We do not take dangerous or toxic goods, but some exceptions are possible on request, such as perfume, nail polish, aerosols and devices with built-in batteries. Pet food is also available on request. We store goods in 2 zones, one from 10 to 30 °C and one kept at 22 °C. Other conditions are possible if you tell us about 1 month in advance.
Yes. From Asturias we also ship to Portugal, France, Andorra and the Canary Islands on a separate price list. Portugal takes 48 hours, and the other 3 markets take 48 to 72 hours. Portugal and France are in the EU, so parcels do not go through customs. Parcels to Andorra and the Canary Islands go through customs and need an invoice. We tell you which other documents your goods need before you start.
Before your first delivery, we tell you which documents your goods need. Your goods should arrive with barcodes. If they have none, we add them for a fee per item. You do not have to warn us about every delivery, but tell us in advance about a large or unusual one, so we can receive it faster.
Yes, on request and as a paid extra. We record batch numbers and expiry dates in the system and pick by FEFO (first expired, first out), so the stock that expires first leaves the warehouse first. Tell us when you start and we add it to your setup.
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