Manage inventory, orders, returns, and carriers in one place. WAPI software connects your sales channels to warehouses across Europe, the UK and Mexico.
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WAPI software handles the operational work between an order and a delivered parcel — stock allocation, carrier selection, returns, claims, and reporting. Your team works in one interface instead of five carrier portals.
Every order in one view, with its current stage: pending, invoiced, packed, or shipped. Filter by market, channel, or carrier.
Each SKU has its own page with stock levels per warehouse, dimensions, weight, and movement history. Open a product straight from any order.
Move inventory between WAPI warehouses in a few clicks and track each transfer until it is received. Stock levels update as goods move.
Every invoice and service charge is tied to the order that generated it. Outstanding balances and settled transactions sit in one ledger.
Daily volumes, delivery performance, and returns by country, built from live operational data.
WAPI software covers incoming orders, outgoing shipments, inventory, and warehouse operations. Ten features do most of the daily work:
Add SKUs, create bundles, and forecast inventory levels across every warehouse holding your stock.
Generate return labels, track returned items back to the warehouse, and see the cost of each return against the original order.
Split inventory across WAPI fulfillment centers in the UK, Mexico and Europe to ship from the market closest to the buyer. Moving stock between them takes a few clicks.
Submit, track, and settle claims in the same system that holds the order, so nothing moves to email.
A branded post-purchase tracking page keeps buyers updated without sending them to a carrier site.
WAPI selects from a network of regional and international carriers to balance cost against delivery time on each shipment.
Send updates to your team or your customers over SMS, WhatsApp, Telegram, or email from one place.
Every invoice and service charge maps to a specific order, so any line on your statement can be traced back.
Track gross merchandise volume daily by market and sales channel.
The same workflow handles pallet shipments to retailers and parcels to end customers.
WAPI AI prevents common carrier-side failures and removes repetitive portal actions.
Ask for operational insights by GEO and timeframe — and get actionable lists immediately.
WAPI AI helps teams anticipate closures and nationwide disruptions — so you can adjust operations proactively.
WAPI AI validates key data at the source, so fewer orders fail downstream and fewer tickets are created.
We are very happy with WAPI's order and inventory management software. The simple dashboard and smart automations help our team process orders for supplements and vitamins without errors. With one system to manage stock levels, track products, and generate reports, we can see every step clearly – from order receipt to carrier handoff. This gives us confidence that we can always deliver to our customers on time.
BodyEssentials
WAPI has been our only software partner for fulfillment for 3 years. We especially like the accurate stock tracking and the automated data checks that catch mistakes before orders are sent. The software gives us real‑time visibility into inventory across all our warehouses, and the reporting tools help us make better decisions. With WAPI, we have a complete digital solution for managing orders and stock – and it supports our ecommerce growth in Europe.
GKHair
Integrate your existing sales channels with WAPI, launch on new marketplaces through the WAPI system, or do both at once.
Integration with any sales channel, set up in a few clicks.
Upload your product catalog to the WAPI system, and your listings appear on new marketplaces automatically.
WAPI collects your goods and moves them into warehouses across the European network.
Orders arrive automatically. WAPI picks, packs, and delivers them to your customer.
Fulfillment software sits between your sales channels and your warehouses. It receives orders, allocates stock, selects the carrier, produces labels, and reports on what happened. Work a team would otherwise do by hand — re-keying orders into carrier portals, checking stock in spreadsheets, chasing tracking numbers — runs on its own. What you gain is time and a lower error rate, not just a dashboard.
Three things matter at small scale. Automation replaces manual steps, so a smaller team handles more orders. Real-time stock levels prevent both stockouts and overstock, which frees working capital. And a single record of every order means customer questions get answered without opening three systems.
In short:
WAPI combines the software and the physical network, so one contract covers both. Three parts of the system are worth reading about separately:
Warehouse management system — how goods are received, stored, and picked in WAPI warehouses.
Order management — how orders move from your channels to the right warehouse.
Inventory management — how stock levels, bundles, and forecasts are maintained.
WAPI connects to marketplaces and store platforms on one side and to carriers on the other. On the sales side: Amazon, eBay, Shopify, WooCommerce, Magento, BigCommerce, Allegro, OTTO, Cdiscount, and bol.com, among others. Listings and stock levels sync automatically, and orders arrive without re-keying.
On the delivery side, WAPI works with regional and international carriers across Europe, Mexico and the UK. Labels, tracking, and claims all stay inside the WAPI interface.
Our order fulfillment software provides comprehensive reporting capabilities that give companies detailed insight into their order fulfillment and inventory management processes. These reports include key metrics such as order fulfillment rate, inventory turns, and customer satisfaction ratings. By analyzing these reports, companies can identify areas for improvement, optimize their operations, and increase overall performance.
Returns run through a dedicated portal. You create return labels, track items back to the warehouse, and see each item’s condition on arrival. Refunds and exchanges are handled from the same record as the original order, so the cost of a return stays visible against the sale.
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