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Integration with any sales channel, set up in a few clicks.
Manage inventory, orders, returns, and carriers in one place. WAPI software connects your sales channels to warehouses across Europe, the UK and Mexico.
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WAPI software handles the operational work between an order and a delivered parcel — stock allocation, carrier selection, returns, claims, and reporting. Your team works in one interface instead of five carrier portals.
WAPI software covers incoming orders, outgoing shipments, inventory, and warehouse operations. Ten features do most of the daily work:
WAPI AI helps teams anticipate closures and nationwide disruptions — so you can adjust operations proactively.
WAPI AI validates key data at the source, so fewer orders fail downstream and fewer tickets are created.
WAPI AI prevents common carrier-side failures and removes repetitive portal actions.
Ask for operational insights by GEO and timeframe — and get actionable lists immediately.
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Fulfillment software sits between your sales channels and your warehouses. It receives orders, allocates stock, selects the carrier, produces labels, and reports on what happened. Work a team would otherwise do by hand — re-keying orders into carrier portals, checking stock in spreadsheets, chasing tracking numbers — runs on its own. What you gain is time and a lower error rate, not just a dashboard.
Three things matter at small scale. Automation replaces manual steps, so a smaller team handles more orders. Real-time stock levels prevent both stockouts and overstock, which frees working capital. And a single record of every order means customer questions get answered without opening three systems.
In short:
WAPI combines the software and the physical network, so one contract covers both. Three parts of the system are worth reading about separately:
Warehouse management system — how goods are received, stored, and picked in WAPI warehouses.
Order management — how orders move from your channels to the right warehouse.
Inventory management — how stock levels, bundles, and forecasts are maintained.
WAPI connects to marketplaces and store platforms on one side and to carriers on the other. On the sales side: Amazon, eBay, Shopify, WooCommerce, Magento, BigCommerce, Allegro, OTTO, Cdiscount, and bol.com, among others. Listings and stock levels sync automatically, and orders arrive without re-keying.
On the delivery side, WAPI works with regional and international carriers across Europe, Mexico and the UK. Labels, tracking, and claims all stay inside the WAPI interface.
Our order fulfillment software provides comprehensive reporting capabilities that give companies detailed insight into their order fulfillment and inventory management processes. These reports include key metrics such as order fulfillment rate, inventory turns, and customer satisfaction ratings. By analyzing these reports, companies can identify areas for improvement, optimize their operations, and increase overall performance.
Returns run through a dedicated portal. You create return labels, track items back to the warehouse, and see each item’s condition on arrival. Refunds and exchanges are handled from the same record as the original order, so the cost of a return stays visible against the sale.
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