Supplement fulfillment
in Europe

Store your supplements in 8 countries and sell in 29 markets with 1 contract. Our warehouses can track batches and expiry dates, and we collect cash on delivery in 19 markets.

  • 16+ warehouses
  • 29 markets
  • 19 markets with cash on delivery
  • 24–48 h domestic delivery, varies by country

Why supplements and vitamins
need specialist fulfillment

Batch numbers matter

Two tubs can share a barcode but not a batch. A recall needs batch data.

Short dates lose customers

A buyer who gets 3 months of shelf life does not order again.

Catalogs grow fast

3 sizes and 4 flavors turn 1 product into 12 items.

Powders and liquids leak

One broken tub can spoil the boxes next to it.

January is the peak

Sales rise sharply in January and stay high for about 6 weeks.

Buyers pay at the door

In some European regions, cash on delivery is the normal way to pay.

How supplement fulfillment with WAPI works

Connect the sales channels you already use. Or start selling on new marketplaces through WAPI. Or do both.

1

Connect

WAPI connects to your sales channel. This takes a few clicks.

2

List

Upload your product list to the WAPI system. Your products appear on the marketplace automatically.

3

Stock

WAPI collects your goods and brings them to warehouses in our network.

4

Sell

WAPI receives each order, packs it, and delivers it to your customer.

Which vitamins, supplements
and sports nutrition we store

Supplement formats we store

  • Capsules and tablets
  • Powders, including protein and greens
  • Liquids and tinctures, packed for sale
  • Sports nutrition
  • Herbal and botanical products
  • Softgels
  • Gummies
  • Sachets and stick packs
  • Vitamins and minerals
  • Pet supplements and pet food

What we do not store

  • Products that need a cold chain
  • Products that do not meet applicable composition, notification, labelling or documentation requirements of the destination market
  • Medical devices
  • Injectables
  • Dangerous and hazardous goods
  • Alcohol
  • Fresh and frozen food
  • Large appliances and oversized goods

Most sites take parcels up to 25 to 31 kg. Heavier goods travel on pallets. Not sure about a product? Send us your catalog and we will answer in 1 working day.

Supplement warehouses in
Europe, the UK and Mexico

Country Warehouse Couriers Cash on delivery Domestic delivery Batch and expiry
ItalyRimini Rimini BRT, Poste Italiane 24h, 48h to the south and the islands Standard
SpainAsturias Asturias NACEX, TIPSA, Correos Express, GLS, CTT, MRW, InPost Next day from 14:00, or 24 to 72h On request
PolandGrabica, plus 5 more sites Grabica, plus 5 more sites DPD, InPost Next working day On request
SlovakiaBratislava Bratislava GLS, DPD, DHL, Slovak Parcel Service, Packeta GLS, DPD, Packeta Next working day On request, from September 2026
Romania2 sites, 1 near the Bulgarian border 2 sites, 1 near the Bulgarian border FAN Courier, Sameday, Cargus, GLS 24h to the big cities, 24–48h elsewhere On request
GermanyOsnabrück area, 2 sites Osnabrück area, 2 sites DHL, Austrian Post, GLS Next working day for 92% of orders On request
UKChorley, Lancashire Chorley, Lancashire Royal Mail, DPD, Evri, DHL Next working day, 2–3 days on economy Standard
MexicoMexico City Mexico City Coordinadora, TIUI, Merq 1–3 days in the metro area Standard
  • Supplement storage at 18 to 26 °C

    Dry storage with 50 to 70% humidity, away from heat and light. We do not offer a cold chain.

  • Supplements stored apart from other products

    In every warehouse. Your stock does not share a shelf with cleaning products or chemicals.

  • Documents checked before your first delivery

    We review the documents needed for warehouse acceptance and storage before your first shipment. This operational check does not confirm that your products are authorised for sale in the destination market.

Cash on delivery for supplements
in 19 markets

In some regions in Europe, many buyers still pay the courier at the door. We collect the cash for you and pay you in euros every 7 days.

  • Austria
  • Bulgaria
  • Croatia
  • Cyprus
  • Czechia
  • Estonia
  • Germany
  • Greece
  • Hungary
  • Italy
  • Latvia
  • Lithuania
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Mexico
19

markets: 18 in Europe, plus Mexico

7 days

between payouts in EUR

Learn more about Cash on delivery

Prepaid or cash on delivery
for your supplement orders

Prepaid

Customer pays At checkout
Markets Every market we ship to
Delivery Standard courier attempts and tracking
Your money Through your payment provider
Reports Order and stock reports

Cash on delivery

Customer pays The courier, at the door
Markets 19 markets, 18 in Europe plus Mexico
Delivery 2 attempts, and a live alert to your call center if one fails
Your money A weekly payout in EUR from us
Reports Order and stock reports, plus a payment report per order

Supplement batch tracking
and FEFO expiry control

Batch and expiry on arrival

Most warehouses record both when your stock arrives. The others can add it for you.

First expired, first out

We ship the batch that expires first. You see short dates while you can still sell.

Tell us before your first delivery

Where tracking is a separate service, we prepare it on arrival. Later means counting the shelf again.

Supplement barcodes
and Amazon FBA prep

  • Barcodes for items without them

    We add a barcode to each item. It is a separate line in your quote.

  • Amazon FBA prep for supplements

    We prepare your stock for Amazon FBA and ship your FBM orders from the same stock. See our Amazon prep service

We review the documents needed for warehouse acceptance and storage before your first shipment. This operational check does not confirm that your products are authorised for sale in the destination market.

Why WAPI is built for supplement fulfillment

What supplement brands need
Cash on delivery where buyers pay at the door
19 markets, payouts in EUR every week
Batch numbers and expiry dates on arrival
In most warehouses, and available in all of them
Supplements stored apart from other products
In every warehouse
Supplement case studies
Verified supplement reviews on Clutch
Barcodes for items that arrive without them
At every warehouse
Amazon prep
FBA prep, and FBM orders from the same stock
You pay according to the agreed price list
8 named cost lines in every quote
Storage priced by space, not by weight
Yes
Software and AI built for supplements
Holiday calendar, pickup-point control, refusal analytics
Support in chat with your account managers
Answers the same working day
Manufacturing and VAT partners
We introduce you
End to end, from manufacturing to delivery
One partner for every step

Supplement analytics
dashboard and support in chat

WAPI order analytics dashboard

More than a dashboard: analytics for supplements

See stock per country, sales per channel, slow products and late shipments. The analytics is built for supplement sellers and tested with them, so you can base real decisions on it.

Real people in chat, not a ticket queue

You write to the managers who run your account and get an answer the same working day.

Fulfillment software built for dietary supplements

Less time on holiday planning

Our holiday calendar knows when supplement sales peak and warns your team about closures early.

Fewer expired pickups

Parcels at pickup points are sorted by days left, so your team can call the buyer in time.

Seconds to see refusal trends

Refusals are the main loss in cash on delivery. See them by country and period, then adjust your next campaign.

Faster extra delivery attempts

After a missed delivery, the request for another attempt goes to the courier automatically.

Fewer catalog errors

Our AI checks the size and weight data of every new product.

Fewer rejected addresses

We check and correct addresses before the courier gets the order.

Early warning on strikes

Our AI reads the news and flags events that can stop delivery in a country.

Operational and AI-supported alerts are informational and may not identify every error, event or disruption. Clients remain responsible for regulatory, operational and commercial decisions.

Who our supplement fulfillment service is for

  • Supplement brands selling across Europe

    On Shopify or WooCommerce, in more than 1 country, with new flavors and sizes every year.

  • Teams that buy traffic

    In markets where many buyers pay at the door, the buyout rate decides your margin.

  • Marketplace sellers

    On Amazon, eBay or TikTok Shop, a late parcel or a wrong expiry label can cost you the account.

  • Manufacturers selling direct

    You follow a quality standard in production. Your warehouse should follow it too.

Get COD rates

End-to-end supplement fulfillment,
from manufacturing to delivery

We protect your margin and the quality of your product at every step. Some steps we do ourselves. For others, we introduce you to our partners.

1

Manufacturing

A new product or a better price

2

VAT registration

In the markets where you sell

3

Receiving

Documents, count, batch and expiry

4

Storage

18 to 26 °C, apart from other goods

5

Barcodes and prep

Barcodes, Amazon prep

6

Delivery and payment

29 markets, cash on delivery in 19

7

Reports and support

Analytics and a chat with your managers

How we protect your margin

More cash on delivery orders get paid thanks to live alerts and faster extra attempts. FEFO helps you sell stock before it expires. No hidden fees: you pay according to the agreed price list.

How we protect product quality

18 to 26 °C and 50 to 70% humidity, supplements apart from other products, batch tracking, and label application at the client’s request and according to their instructions.

Manufacturing, VAT and other professional services may be provided by independent third-party partners. WAPI is not responsible for partner services unless expressly agreed in writing.

Vladislava Skrebnova
Vladislava Skrebnova Acquisition team lead

Talk to the person who will run your launch

You talk to a person from the team, not to a support queue.

Frequently Asked Questions

Dry storage at room temperature, between 18 and 26 °C, with humidity between 50 and 70%. We do not offer a cold chain, so we cannot take products that need a fridge.

Yes, in every warehouse. Your supplements do not share a shelf with cleaning products, chemicals or other non-food goods.

We ship the batch that expires first, not the batch that arrived first. Most warehouses record batch numbers and expiry dates as standard. In the others, we add this information for you, so tell us before your first delivery.

By the space your product takes up, not by its weight. Your quote shows storage and every other cost as a separate line. There are no hidden fees.

In 19 markets: Austria, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Mexico. In the UK we ship prepaid only.

Yes. We handle the logistics, not the traffic. We are not a CPA network. Our API works with Keitaro, Binom, RedTrack and any tracker that can send a request.

Yes, in our warehouses in the UK and Germany. We count, check and label your stock in accordance with Amazon’s rules, including expiry dates, and ship your FBM orders from the same stock.

In 48 hours to 2 weeks. It depends mostly on your product data, compliance documents and integration access.

No. We work with brands that ship as few as a few dozen orders a day.

A warehouse employee opens every return and checks the product and its seal. A sealed product in good condition can go back to stock. An opened or damaged product does not go back on sale without your approval. Return times differ by warehouse.

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