Supplements need the right storage conditions, and they need to keep moving. WAPI runs 16+ temperature-controlled warehouses across Europe, Mexico and the UK, and always ships the oldest stock first.
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The setup starts with your catalog, not with a standard shelf. Powders, softgels, gummies and liquids each need different conditions, and most supplement brands sell all four at once. WAPI matches the storage to the formats you ship, one product at a time.
We are extremely satisfied with WAPI's delivery and ecommerce fulfillment services for nutrition products: supplements and vitamins. Their on-demand nutritional supplement warehouses and fulfillment centers, which they have perfected over the years, ensure that our company can reliably deliver nutrition products directly to customers.
BodyEssentials
Working with WAPI to handle our hair care products has been a game changer for our business. With their expertise, we've reduced final mile logistics costs by 35%, achieved rapid 24-48 hour deliveries, received invaluable operational support for Amazon FBA, and expanded across all target EU countries. Excited for what's to come!
GKHair
Two things matter most in a supplement warehouse: the conditions the stock is kept in, and how long it sits there. WAPI sets storage conditions for each catalog at onboarding and picks the oldest stock first, so nothing stays in the warehouse longer than it has to.
Gummies, probiotics and softgels each fail in a different way, and the damage is usually not visible. WAPI sets storage conditions for each catalog at onboarding, instead of using one setting for every product.
Partnering with us means you have a logistics partner with access to the trusted network of 16+ warehouses in Europe, Mexico and the UK with cash on delivery option.
Supplement sales rise sharply in January, stay high for about six weeks, then drop. WAPI plans warehouse capacity against your forecast, and stock held in several countries covers the weeks when the forecast was too low.
Two ways in: bring the channels you already sell through, or open new marketplaces inside the WAPI system. Most supplement brands end up doing both.
WAPI connects to your store and to the marketplaces you want to sell on. Supplement brands usually run both at once, and orders from all of them arrive in one place.
Load your catalog into the WAPI system with the data each marketplace asks for: ingredients, serving size, category. Supplement listings get rejected on those fields more often than on anything else.
WAPI collects your goods and places them in the warehouses closest to your buyers. For a first delivery it usually makes sense to load fewer sites and add locations once you see where the demand actually is.
After that, orders come in automatically and WAPI picks, packs and ships them. Domestic orders ship in 24 to 48 hours.
What WAPI covers once your catalog is in the system
WAPI connects to Shopify, WooCommerce, Amazon, eBay and your CRM. Orders and customer data transfer automatically, so nobody has to enter them by hand.
See your stock levels in each country and move goods before a market runs out of stock, not after.
Change a delivery address or switch the carrier after the order is placed, whether the request comes from you or from the customer.
See what storage, picking and shipping cost you separately, every month.
WAPI approves the return, inspects the item, processes the refund or exchange, and puts sellable stock back on the shelf.
WAPI helps you list products correctly on the large ecommerce platforms.
Reports that answer the questions you ask: what sold, what did not move, what shipped late.
Follow every order from the warehouse to the customer's door in one view.
WAPI stores supplements in warehouses with controlled temperature and humidity, and sets the conditions for each catalog during onboarding. A protein powder and a live-culture probiotic need different conditions, and one average setting works for neither.
Powders, softgels, gummies and capsules are handled according to what goes wrong with each of them. Gummies that spend a hot week above the correct temperature arrive as one solid block. Probiotics are more difficult. They lose potency with no visible sign, so the problem appears weeks later in a customer email or a lab result.
Picking follows first in, first out. The stock that arrived first leaves the warehouse first, so newer deliveries do not ship ahead of older ones and nothing stays at the back of the shelf.
This matters most for products with a limited shelf life. Stock that moves in the order it arrived spends less time in storage, which leaves more of the shelf life for your customer.
The price depends on order volume, unit size and weight, storage conditions, the countries you ship from, and any extra services on top of pick and pack.
Supplements have one specific effect on price. A 2 kg protein tub is charged for the space it takes, not for its weight, so a catalog of tubs and a catalog of capsule bottles cost very different amounts at the same order count. It is worth checking this before you compare quotes.
Send your SKU list and monthly volumes, and the quote comes back with each cost listed separately.
WAPI runs 16+ warehouses in the UK, Germany, Poland, Slovakia, Spain, Italy and Romania, plus one in Mexico. These are the countries where you can hold stock. Other markets are served cross-border from the nearest warehouse, so selling in Hungary or Austria does not mean opening a warehouse there. Domestic delivery takes 24 to 48 hours.
One point to settle before you choose locations: in the EU, food supplements are notified to each country separately, not once for the whole bloc. Where you can store stock and where you can legally sell it are two different questions, and the second one belongs with a regulatory advisor, not a 3PL.
No. WAPI does not set a minimum order count, which matters if you are launching or growing and cannot commit to a volume yet. The real limits are usually different: whether your catalog fits the available storage conditions, and whether WAPI already covers the markets you want. Commercial terms are agreed case by case during onboarding.
Fulfillment for other product categories, final mile delivery, cash on delivery, and warehouse management through the WAPI system. Brands that use several of them keep one contract and one dashboard, which matters most when something goes wrong and you need a single point of contact.
Nutrition 3PL (third-party logistics) focuses on the health and wellness sector, providing specialized storage and shipping for products like supplements, vitamins, and nutraceuticals. These services often require specific handling procedures to ensure product safety and compliance.
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