Cash on delivery service in Europe (COD)

Cash on Delivery remains a preferred payment method in many European countries, particularly in Central and Eastern Europe. Make your customers enjoy the convenience of Cash On Delivery service (COD) for their orders.

How to get started with COD

1
Sign a contract
Sign
a contract
Enter into a legally binding agreement.
2
Integrate with WAPI system
Integrate with
WAPI system
Connect your sales channels to the WAPI system.
3
Stock your goods
Stock
your goods
Ensure sufficient inventory for customer orders.
4
Sell to your customers
Sell to
your customers
Provide your customers seamless online shopping.

WAPI delivers with COD in Europe: anywhere, anytime

Are you looking for a secure and convenient way to send
parcels and receive payments on delivery? 

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Our advantages:

Comprehensive global coverage
1
Comprehensive global coverage

Extensive presence of COD in numerous EU countries

Prompt payouts to partners/customers
2
Prompt payouts to partners and customers

Expeditious processing, regardless of whether the courier has personally transferred the money, ensuring fast and reliable transactions.

Super-transparent reporting system
3
Super-transparent reporting system

A highly transparent reporting system that is fully automated and customizable to any framework.

Automated reports on purchases/niches/products
4
Automated reports on
purchases/niches/products

Reports which provide valuable insights for informed decisions.

Say goodbye to unpaid orders with Cash on Delivery by WAPI

COD without a 3pl provider
  • Absence of SMS notifications
  • Long time payment by cash on
    delivery
  • 1 sending attempt is possible
  • Error in the delivery log
  • Non-compliance with delivery deadlines
  • Sudden decrease in the repurchase
    of goods
COD with WAPI
  • Timely SMS notifications
  • Payments within 5 working days of
    the financial report
  • 2+ send attempts available
  • Working according to protocol
  • Delivery within 24-48 hours
  • Total control over the repurchase
    of goods

Are you looking for a secure and convenient way to send
parcels and receive payments on delivery? 

Learn more arrow-right

FAQ

COD fulfillment service is a strategic payment option that can significantly benefit your ecommerce business. For high-volume sellers, cash on delivery service offers significant opportunities for your online store. By offering COD fulfillment service, you appeal to a broader customer base, especially those who prefer to pay when they receive their order. Providing COD can boost consumer confidence in new companies lacking established brand recognition.

Introducing COD in Europe can diversify your customer base, boost trust, increase conversion rates, improve customer loyalty, reduce shopping cart abandonment and open the door to new markets. This flexibility boosts customer confidence and can lead to increased sales by removing potential concerns associated with online payments. COD is widely used and preferred by local shoppers in 17 EU countries.

To maintain balance, consider measures such as strict verification processes for cash on delivery orders. Moreover, promoting digital payment methods alongside cash on delivery can encourage customers to switch to more modern and efficient payment options.

At WAPI we focus on providing a seamless and positive experience for your customers. From reliable and on-time shipping to clear communication and user-friendly payment options, our logistics services contribute to an improved customer experience, building trust and satisfaction.

Cash on Delivery allows for flexible payment options, appealing to customers who may not have online payment methods.

Absolutely. We know that every ecommerce business is unique. At WAPI we offer customized consultations to work with you to identify the specific needs of your business. During these consultations, our dedicated team works closely with you to develop customized COD logistics solutions that align with your business goals.

Our goal is to provide you with a tailored approach that maximizes the efficiency of COD transactions and ensures seamless and streamlined logistics for your business. Common challenges include the risk of delivery refusal, which can incur return costs for businesses.

We specialize in offering COD services across central and eastern Europe, providing a reliable cod payment option that meets diverse market demands. By integrating cash accounting practices into our processes, we ensure accurate financial management and transparency.

With various delivery options available, we optimize delivery work to ensure timely and secure shipment of parcels. Whether you need to send parcels locally or cross-border, our expertise guarantees a smooth delivery process tailored to your business needs.

Yes, at WAPI we allow you to customize the COD amounts so that you have the flexibility to set limits for each individual order. This helps you manage financial transactions and mitigates potential risks associated with higher COD amounts.

Our logistics services offer support for returns and exchanges for COD parcels. In the event of a return or exchange, our system ensures a smooth process by facilitating the necessary payment adjustments. This includes transparent communication with both sellers and customers, enabling a clear and efficient solution.

Our goal is to simplify the cash on delivery return and exchange process, provide a hassle-free experience and maintain transparency throughout the payment adjustment process.

The security of cash on delivery payments is a top priority for both shipping and delivery. Our logistics WAPI system includes real-time tracking and verification processes to ensure that every COD transaction is handled securely at every stage. By prioritizing the security of COD payments, we aim to provide a trustworthy and reliable experience for both sellers and customers and improve the integrity of the entire transaction process.

COD shipping process includes strict protocols to minimize delivery refusal, which helps maintain a smooth cash flow for sellers. Multiple payment options are offered to the recipient, including cash and card, to facilitate convenient and secure full payment collection at the time of delivery. Couriers are trained to verify payments carefully before handing over the package, ensuring a successful delivery and safeguarding the interests of both the buyer and seller. Additionally, the collected payments are promptly and securely transferred to the seller’s designated bank account, reducing the risk of delays or discrepancies. By combining these measures, the entire COD payment method is handled with transparency and security, providing confidence to all parties involved.

Yes, our real-time tracking system provides comprehensive insights into the shipping progress of cash on delivery orders. This includes up-to-date information on payment status and estimated delivery time, so you can track the entire process seamlessly.

Cash on delivery (COD) has become a common form of payment in online marketplaces, offering a convenient alternative to traditional online transactions. This payment method is especially beneficial for small businesses, as it allows customers to pay upon delivery (and honestly meet expectations), ensuring that the recipient pays only when the shipment meets their expectations. The Cash-on-Delivery process ensures easier management of financial resources and relieves businesses of the administrative burdens associated with payment collection.