Code of Ethics

Our commitment to our clients

The Association and its Members, Associates and Affiliates shall at all times:

  • Conduct all investigations and allied matters with integrity and within acceptable legal, professional and moral guidelines.
  • Require a client’s undertaking that all information provided by members is for lawful use only.
  • Require that all employees and others assisting in an investigation abide by the WAPI Code of Ethics.
  • Assist all regulatory and legal authorities when required to do so by law.
  • Practice only in matters for which they are qualified and/or competent.
  • Refer all matters of conflict between members to the Association’s governing body for arbitration, whose decision will be accepted as binding.
  • Not misrepresent or exaggerate the activities and services offered by the profession.
  • At all times protect the good reputation of the members, their clients, the Association and the Profession in general.
  • Deal professionally in all matters with discretion, courtesy and confidentiality within ethical constraints.
  • Not deny any professional services to any client for any reasons of race, colour, religion, sex, handicap, sexual preference or national origin.
  • Comply with the regulatory and legal requirements within their operational jurisdiction.
  • Conduct all business matters with integrity and make payment of all properly presented supplier bills promptly within agreed or stipulated payment terms, excepting any genuine complaint which should be resolved as quickly as reasonably possible, utilising if necessary the WAPI Members Arbitration facilities.

 

Word from the Chairman

Edwards-John-NEWUsers of Professional Investigative Services including members of the public, legal profession, business and corporate clients, are able to select a credible Professional Investigator who is recognized as a “professional” and as such is a member of an established and approved professional association such as The World Association of Professional Investigators (WAPI).

John Edwards
Chairman

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